Report a Claim

There's an Expert On Your Side

One of the key advantages to dealing with Marsh's Private Client Services is that in the event of a claim, your dedicated client manager is available to make sure you understand the implications and procedures involved in the claim. You can take comfort in knowing that there's an expert on your side.

Our client managers will also intervene and advocate on your behalf in the unlikely event of a dispute with the insurer. That's because we represent you — not the insurance company.

How to Make a Claim

During office hours, please call your PCS client manager for objective claims advice:

After hours, please call your insurance company's claims department, which provides 24-hour emergency claims service. If you do not know the name of your insurance company, please refer to your insurance policy or pink liability insurance card for automobile insurance.

Insurer Contact Information

AIG

T: 1 866 724 8884 | F: 1 866 862 0275 | E: PCGCLaims@FNOL@aig.com

AMI (Autoglass Maintenance Inc.)

Craig Boechler (Claims Advisor) - E: Craig@ami.ab.ca

Note: Insured can go to any Crystal Glass location give them their policy number and pay a $50 deductible for replacement or $25 deductible for repair.

Aviva/Traders/Elite

Atlantic, Quebec, and Ontario - T:  1 866 692 8482 (24/7) | F: 1 866 805 8585
BC Elite - British Columbia - T: 1 866 248 4622 or 1 604 643 7200 | F: 1 800 216 2833

Chubb

Canada - T: 1 888 424 8221 | F: 1 800 268 9073 | E: Canadaclaims@chubb.com
Quebec
- T: 1 800 532 4822

Coast Underwriters Limited

Atlantic:
Blair Gauthier - T: 1 902 468 1416 | E: gauthier@coast-uw.com

Ontario:
Perla Takahashi - T: 1 866 365 2802 x233 | E: takahashi@coast-uw.com

West (Manitoba/West):
Mariella Dauphinee - T:  1 604 629 3817 | E: dauphinee@coast-uw.com
Dave Pahkala - T: 1 604 629 3820 | E: pahkala@coast-uw.com

Economical and Perth

T: 1 800 607 2424 | F: 1 800 282 2996 | F: 1 905 896 7857
Quebec - T: 514 875 5790
E: claimsnewlossreports@economical.com

Guarantee Company of North America

T: 1 800 361 7096 | F: 1 519 539 2569 | E: ReportNewClaim@theguarantee.com
Quebec: 514 866 6351
After Hours Emergency Claims - T: 1 800 361 7096 (press 555 to report a claim)

Hagerty

T: 1 800 747 5348 | F: 1 888 321 8020

Intact and Novex

Ontario and Quebec:
T: 1 866 464 2424 | F: 1 905 819 2195

West (Calgary/Edmonton):  
T: 1 800 661 5317 | F: 1 800 387 0060 | F: 1 877 464 9378

British Columbia:
T: 1 800 663 9468 (say ‘Claims’) | F: 1 877 464 9378

24-Hour Emergency Claims (All Regions):
T: 1 866 464 2424

Ontario:
E: firstnoticeofloss@intact.net | intact2424ontario@intact.net

West:
E: intact2424west@intact.net

JEVCO Insurance

ON – Auto and Motorcycle:
T: 1 866 864 1112 | E: claimsreporting@jevco.ca

AB – Auto and Motorcycle:
T: 1 888 805 4647 | F: 1 888 705 4647 | E: claimsreporting@jevco.ca

Ovation

Ontario and Atlantic Canada:
T: 1 855 288 1834 | ovationclaims@avivacanada.com

Western Canada:
T: 1 855 288 1834 | ovationclaimswest@avivacanada.com

Premier Marine

1 800 235 8784
Vancouver, BC -
T: 1 604 669 5211 | F: 1 604 669 2667
Toronto, ON - T: 1 416 365 0444 | F: 1 416 365 0446
London, ON - T: 1 519 850 1610 | F: 1 519 850 1614

E: claims@premiergroup.ca

Royal Sun Alliance/WA/CNS/Facility

Atlantic:
T: 1 800 319 9993 | F: 1 800 450 9585 | E: rsa_newclaims@rsagroup.ca

Ontario (RSA/FA/Some West Auto Claims):
T: 1 800 263 9280 | F: 1 905 829 6534 | E: rsa_newclaims@rsagroup.ca

Ontario (WA):
T: 1 877 840 4866 | F: 1 800 450 9585

Quebec:
T: 1 800 319 9993

West (RSA):
T: 1 866 454 1546 | F: 1 800 661 1770 | E: calgaryclaims@rsagroup.ca

CNS:
T: 1 888 267 6766 | E: info_claims@cns.ca

24-Hour Emergency Claims (All Regions):
T: 1 800 319 9993

Glass:
T: 1 888 875 3636

Scottish and York

T: 1 866 692 8482 | carecentre_ont@avivacanada.com

Travelers

T: 1 800 268 5371 | F: 1 866 777 7889 | E: newclaims@travelers.com
Quebec - T: 1 800 661 5522

24-Hour Emergency (Weekday and Weekend):
Canada - T: 1 800 661 5522
United States - T: 1 800 241 2541

*Call, fax, or email loss report.

TravelWell

Mon-Fri: 8:00 a.m. – 8:00 p.m.
Sat: 12:00 p.m. – 6:00 p.m.    

T:  1 800 555 0869 | T:  1 416 977 7972 (collect)

24-Hour Emergency:
T: 1 800 555 5631 | T: 1 416 977 1014 (collect)

XN Financial

T: 1 866 286 4076